Privacy Policy

Welcome, fellow collectors and lovers of the extraordinary, to Creepy Collectibles Shop! At frighteningdecor.com, we cherish the trust you place in us when you explore our whimsical wonders, from Bethany Lowe Halloween treasures to vintage Beistle reproductions. Just as we meticulously wrap each collectible with care, we are dedicated to protecting your privacy with the same reverence. This Privacy Policy outlines how we collect, use, and safeguard your personal information, ensuring your journey with us remains as enchanting as the pieces you acquire.

1. Information We Collect

To provide a seamless and magical shopping experience, we may collect the following types of information when you visit our website or make a purchase:

• Personal Identifiers: Such as your name, email address, shipping address (e.g., 31250 Courthouse Dr, Union City, US 94587), and phone number, which you provide during checkout or when contacting our friendly team at [email protected].
• Payment Details: Including credit card information (Visa, MasterCard, JCB) or PayPal account data, processed securely through encrypted systems for transactions that are as reliable as our vintage-inspired decorations.
• Technical Data: Such as your IP address, browser type, and device information, gathered automatically to enhance site performance and security.
• Usage Information: Details on how you interact with our site, like pages viewed (e.g., exploring our “4th of July Garland” or “Bottle Brush Trees” menus), to tailor your experience.
• Cookies and Tracking Data: As described in Section 5, to remember your preferences and improve our services.

2. How We Use Your Information

We use your data with the same care we give to packaging your precious collectibles, solely for purposes that enhance your mystical shopping journey:

• To process your orders, manage payments, and deliver your items globally (excluding select Asian countries and remote regions).
• To communicate with you about your purchases, provide customer support, and respond to inquiries.
• To improve our website, products, and services, ensuring they align with the interests of collectors like you.
• To send promotional updates or newsletters, if you opt-in, featuring new arrivals like Bethany Lowe Christmas or Charlie Bears.
• To comply with legal obligations and prevent fraud, protecting both you and our shop.

3. Sharing and Disclosure of Information

We value your privacy and do not sell or rent your personal information to third parties. However, we may share data in limited circumstances, wrapped in layers of digital protection:

• Service Providers: Trusted partners who assist with payment processing (e.g., PayPal), shipping, and website operations, under strict confidentiality agreements.
• Legal Requirements: If required by law, we may disclose information to comply with regulations or protect our rights and safety.
• Business Transfers: In the event of a merger or sale, your data may be transferred to a successor, with notice provided.
• For international collectors, note that customs in your country may require information for fees or taxes, which we share only as necessary.

4. Data Storage and Security

Your security is our priority, and we treat your payment information with the same reverence as our collectibles. We implement robust measures to protect your data:

• Encryption: All transactions are secured using SSL technology, ensuring your financial details are encrypted and safe.
• Storage: Data is stored on secure servers, with access limited to authorized personnel only.
• Retention: We retain your information only as long as necessary for business purposes or as required by law.
• While we strive for utmost security, no online method is 100% foolproof; we continuously update our practices to guard against threats.

5. Cookies and Tracking Technologies

To make your experience as smooth as a moonlit night, we use cookies and similar technologies:

• What Are Cookies? Small files stored on your device that help us remember your preferences, analyze site traffic, and personalize content.
• How We Use Them: For example, to keep you logged in, track items in your cart, or suggest products like Americana or Battery Operated LED Lights based on your browsing.
• Your Control: You can manage cookies through your browser settings; however, disabling them may affect site functionality. By using our site, you consent to our use of cookies.

6. Your Rights

As a valued collector, you have rights over your personal data, which we respect with care:

• Access and Correction: You can request to view or update your information by contacting us.
• Deletion: You may ask us to delete your data, subject to legal obligations.
• Opt-Out: You can unsubscribe from marketing emails at any time using the link in our communications.
• Complaints: If you have concerns, reach out to us, and we’ll address them promptly. Depending on your location, you may also have rights under laws like the GDPR or CCPA.

7. International Considerations

We ship our magical creations globally (with exceptions for select Asian countries and remote regions), and our privacy practices are designed to accommodate collectors worldwide. If you are outside the United States, note that your data may be transferred to and processed in the U.S., where privacy laws may differ. We take steps to ensure adequate protection, such as using standard contractual clauses.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or laws. The latest version will always be posted on our website, with the effective date noted. Continued use of our site signifies your acceptance of any updates.